After a payment has been authorized, you can void the authorization. For example, you may have to void the authorization if the sales order amount has been significantly modified. After you have voided the authorization, you can then reauthorize payment for the updated amount.
To void a credit card authorization
In the Search box, enter Sales Orders or Sales Invoices, and choose the related link.
Select the order or invoice you want, and on the Home tab, in the Manage group, choose Edit.
On the sales order, on the Actions tab, in the Request group, choose the Authorize button, and then choose Void Authorize. You can now reauthorize payment for the updated amount.
Tip To check the transaction status, on the Navigate tab, in the Order group, choose Credit Cards Transaction Log Entries.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |